Frequently Asked Questions (FAQ)

Is professional carpet cleaning expensive?

Professional carpet cleaning is just pennies compared to the cost of replacing it.  Call today to get an estimate by phone.

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How long will it take to have my carpets cleaned at my business?

The amount of time will be contingent on the size of the area needing to be cleaned and processes used – low moisture, portable extraction, or truckmount extraction in terms of efficiencies and time.  Tim is highly trained technician can help you pick a program best meets your needs and schedule.

Will carpet cleaning be disruptive to my business?

Tim will work with you to schedule a time after hours or we can develop a customized program to clean your carpets in sections.  Tim will let you know of dry times that you will need to be aware.

Can I use household carpet cleaners for spot removal?

We recommend using only Green Organic Clean products. For more information, contact your local Fullerton expert Tim.

How often do I need to get my carpets professionally cleaned?

To keep the carpets in your business in good shape, we recommend setting up your business on a carpet care program to provide regular care and maintenance which can help extend the life of your carpets. It’s best to get your carpets cleaned quarterly using our low moisture method  to remove soil before it gets ground-in your carpet fibers. By doing a quarterly carpet cleaning, you may only need a professional deep cleaning carpet service once a year.

When will I be able to walk on my floors after carpet cleaning?

It’s best to allow drying time of six to eight hours before you can on your carpet. It is best to wait two days before placing heavy furniture back onto carpet if not using blocks.

Will there be an odor?

Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odor to dissipate is usually within an hour but varies based on air circulation, heat and humidity. A big difference in the way Tim’s Carpet Cleaning Services cleans carpet compared to many of our competitors is that we do not put soap in our rinse water. We pre-spray the carpets, remove the spots, then clean water extract, ensuring we do not leave any soapy residue behind allowing for fresh, clean carpets.

Do I need to do anything prior to the technician arriving for my scheduled service?

Yes. Remove breakables from the tops of furniture in the room we will be cleaning. Pick up items from the floor in areas you want cleaned, such as rugs, plants, trash cans, etc. Pre-vacuum all areas to be cleaned.

Do I have to move furniture?

To get the best results with professional carpet cleaning, we recommend removing furniture from the rooms we will be cleaning. Items we clean around instead of moving include file cabinets, conference room tables, bookcases, lobby furniture and large pieces of furniture.

Are there instructions to follow after my carpets are cleaned?

Immediately after cleaning, it’s best to allow carpets to dry for 6-8 hours before walking on them.  Walking on them may flatten the fibers.  Use air movers if needed to help air circulation as this will speed up the drying time. If a carpet protector such as Scotchgard was applied, foot traffic should be minimized for up to 24 hours to let product cure. Don’t move any furniture back in place until carpet is completely dry or Scotchgard carpet protector has cured.

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